- Where are you located?
In the Walnut Village Shopping Center, NW corner of NW 122/N Rockwell Ave, 12409 N Rockwell, OKC, 73142. We are on the north side of the shopping center between H&R Block and Chiropractor.
- Do you repair Vacuum Cleaners?
Yes, we repair all types of vacuum cleaners. No matter what age, who made it or what color it is.
- Do you charge for Estimates?
We do not charge for your bringing it in and giving what we refer to as a pre-estimate. We are really good at this and are usual quite accurate with this pre-estimate.
If we have to dismantle your machine to do a deeper diagnosis we do have a minimum shop charge of $30. This charge is applied to your final bill, therefor you technically are not paying for the final repair quote.
- Is the $30 Refundable?
Only if your repair is covered by warranty. We are very flexible on how we let you use that $30: toward the repair, toward a new vacuum, toward a new air purifier.
There is NO deposit for repairs on vacuum cleaners that were purchased from A Cleaner Place or vacshack.com.
- Do I need a receipt for warranty work?
Yes, you usually do if you purchased your vacuum from someone other than A Cleaner Place or www.vacshack.com. No receipt is required if you purchased from us.
- Do you sell used vacuums?
We sell only new vacuums. Occasionally we have floor models or close-out vacuums and we DO have vacuum cleaners to fit any budget.
- Can I buy bags/belts for my vacuum cleaner from Wal-Mart?
We do not keep track of Wal-Mart’s (or any other store’s) inventory. You CAN buy supplies, belts, bags, etc. for nearly any vacuum out there at A Cleaner Place. Can’t make it to our store? We will ship it anywhere in the USA.
- Who are you?
- Do you have a location in New Jersey (or any other place?)
We do ship nation-wide, but our only physical address is 12409 N Rockwell Ave, Oklahoma City, OK 73142
- How can I contact you?
- What is your return policy?
For in-store returns, these are handled case-by-case. We do not give refunds for buyer’s remorse. If you buy a vacuum and decide you want to exchange (in-store only) we may be able to do this, given there is no wear and tear on the vacuum. Most items that are purchased on-line cannot be returned if they are opened and/or used. This guarantees what you buy has not been in another customer’s hands (unless that is disclosed at the time of the sale.)
A Cleaner Place (JJ)