FAQ

Where are you located?

In the Walnut Village Shopping Center, NW corner of NW 122/N Rockwell Ave, 12409 N Rockwell, OKC, 73142.  We are on the north side of the shopping center between H&R Block and Chiropractor.

Do you repair Vacuum Cleaners?

Yes, we repair all types of vacuum cleaners.  No matter what age, who made it or what color it is.

Do you charge for Estimates?

We do not charge for your bringing it in and giving what we refer to as a pre-estimate.  We are really good at this and are usual quite accurate with this pre-estimate.

If we have to dismantle your machine to do a deeper diagnosis we do have a minimum shop charge of $30.  This charge is applied to your final bill, therefor you technically are not paying for the final repair quote.

Is the $30 Refundable?

Only if your repair is covered by warranty.  We are very flexible on how we let you use that $30:  toward the repair, toward a new vacuum, toward a new air purifier.

There is NO deposit for repairs on vacuum cleaners that were purchased from A Cleaner Place or vacshack.com.

Do I need a receipt for warranty work?

Yes, you usually do if you purchased your vacuum from someone other than A Cleaner Place or www.vacshack.com.  No receipt is required if you purchased from us. 

Do you sell used vacuums?

We sell only new vacuums.  Occasionally we have floor models or close-out vacuums and we DO have vacuum cleaners to fit any budget. 

Can I buy bags/belts for my vacuum cleaner from Wal-Mart?

We do not keep track of Wal-Mart’s (or any other store’s) inventory.  You CAN buy supplies, belts, bags, etc. for nearly any vacuum out there at A Cleaner Place.  Can’t make it to our store?  We will ship it anywhere in the USA.

Do you have a location in New Jersey (or any other place?)

We do ship nation-wide, but our only physical address is 12409 N Rockwell Ave, Oklahoma City, OK  73142

How can I contact you?

Please see our Contact

What is your return policy?

For in-store returns, these are handled case-by-case.  We do not give refunds for buyer’s remorse.  If you buy a vacuum and decide you want to exchange (in-store only) we may be able to do this, given there is no wear and tear on the vacuum.  Most items that are purchased on-line cannot be returned if they are opened and/or used.  This guarantees what you buy has not been in another customer’s hands (unless that is disclosed at the time of the sale.)

See our online policies here

Why Buy From Us?

Click here to find out

Monday-Thursday 9-6 Friday 9-5, Sat 10-4
12409 N Rockwell Ave Oklahoma City OK 73142

405-721-7222

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A Cleaner Place (JJ)


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